DRC Projects Manager at CRDB Bank 

CRDB Bank PLC – Benki ya CRDB

Dar es Salaam February 10, 2024

Job Reporting To: Executive Liaison Subsidiaries Projects

Job Summary

To ensure DRC projects are delivered within specified timelines, budget, scope and acceptance criteria

Key responsibilities:

Initiating & Planning

Define project scope, objectives, approach, controls, acceptance criteria and deliverables that support business goals in collaboration with Executive Liaison through organization of project definition workshops and subsequent production of the project initiation document.
Develop project plans with a comprehensive list of all envisaged activities, milestones, deliverables and their corresponding ownership.
Facilitate definition and approval of business requirements
Facilitate development and approval of business cases
Estimate resources, budget and participants required to achieve project goals and motivate for their allocation
Divide the project into logical work streams and assign ownership to relevant departments
Negotiate with senior and executive management for allocation of relevant resources from their respective departments


Establish relevant project governance and communication structures for all designated projects
Serve diligently as chairperson of the project working committee and secretary of the project steering committee for all designated projects
Direct and motivate the project team
Effectively communicate project expectations to team members and stakeholders in a timely and clear fashion
Liaise with project stakeholders on ongoing basis.
Set and continually manage project expectations with team members and other stakeholders.
Coach, mentor, motivate and supervise respective project team members and vendors, and influence them to take positive action and accountability for their assigned work.

Controlling and Execution

Manage project risks, issues, dependencies and assumptions by ensuring proper recording, assignment of ownership and timely escalation to appropriate level of management where necessary.
Communicate progress to relevant stakeholders in clear and timely manner.
Monitor progress against project plan and institute corrective measures in the event of any deviations.
Manage changes to project scope, budget, timelines, and acceptance criteria in line with the agreed process.

Acceptance Testing

Facilitate development of the testing strategy and plan
Facilitate development of test cases and scenarios
Assemble and facilitate training of the testing team
Liaise with other stakeholders to get test managers and supervise their work throughout the acceptance testing stage
Organize for availability of relevant testing resources e.g. testing environment, facilities etc.
Responsible for planning and management of all logistics associated with the acceptance testing phase
Oversee the execution of system integration and user acceptance testing
Obtain sign offs for testing results


Facilitate a project closure workshop and ensure lessons learned are identified and used to improve future practices
Develop and agree with relevant stakeholders on an appropriate project benefits management framework and subsequently oversee a smooth handover of the framework to the designated benefits manager
Ensure an effective maintenance and support model is established and handed over to those responsible for its operation
Produce the project closure report and secure its approval from relevant executives

Experience, Knowledge and Skills Requirements.

Holder of a University Degree in Business Administration, Information and Communication Technologies (ICT), Accounting, Finance, Management Information Systems (MIS) or related field.
Certification in one of the recognized project management methodologies e.g. PRINCE, PRINCE2, PMBOK, PMP etc.
Strong background and certification in agile project management
Sound Project Management background and practical application in a busy large corporate setting with at least 4 years’ experience.
Advanced knowledge of basic core banking system features or 4 years’ experience in management of ICT banking projects
Advanced understanding of banking operations and information systems
Persuasive, encouraging, and motivating.
General understanding of banking operations and information systems
Intermediate understanding of basic core banking system features and ICT banking sytems.
Strong written and oral communication skills.
Strong interpersonal skills.
Customer service skills an asset.
Ability to effectively prioritize and execute tasks in a high-pressure environment is crucial.

Deadline 16th February 2024.


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